For Irish companies that have outgrown whoever on staff is good with computers, and can't yet justify hiring someone. One team for the website, the CRM, the automation and the infrastructure — one invoice, accountable for all of it.
90 minutes, in your office or on a call. You keep the written findings and the risk list whether or not you hire us.
Dublin — on site when it matters Ireland, EU & UK Senior only — no juniors billed out
You will probably arrive with one of these. They are on one list because the second and third are usually underneath the first, and one team holding all six costs less than a supplier for each.
Sites built to be found, to load fast, and to still be working six months after launch. We stay on them after go-live.
One place where every contact, deal and conversation lives. Set up around how your team actually sells, not how the vendor demo looked.
Capture, route, score and follow up, so no enquiry dies in someone's inbox.
Quotes, invoices, onboarding and reporting, handed to a system that never forgets.
Accounts, devices, email, backups, security basics, and someone to ring when it breaks.
For when off-the-shelf runs out. Plenty of problems do not need custom code; we scope yours before we quote it.
Most IT problems aren't technical.
They're decisions nobody had time to make. A tool bought and half-rolled-out. A supplier who left. A process that only works because one person remembers the workaround.
We're hired to make those calls with you, then do the work that follows from them.
Four stages, in order. You know the cost and the deliverable before the next one starts.
We look at what you run today — tools, contracts, devices, the spreadsheets nobody admits to — and where work actually gets stuck. Free, and you keep the write-up whether or not you hire us.
A written recommendation: what to fix first, what to leave alone, what to replace, and roughly what each is worth. Fixed scope, fixed price and named dates before anyone starts.
Work lands in two-week increments you can see and use. Nothing goes live without a review and a way back if it goes wrong.
Monitoring, updates, backups and a named contact who already knows your setup. The advice gets better once we know the business, which is the argument for a retainer rather than a reason you have to take one.
These are contract terms, not averages we measured. They go into every retainer, and if we miss one you hear it from us before you notice it yourself.
| Term | We commit to | What that means |
|---|---|---|
| First response | Within 4 hours | Business hours. Answered by one of the people who built your setup — not a first-line agent opening a ticket. |
| Uptime | 99.9% target | On hosting we manage, measured monthly, excluding maintenance windows agreed with you in advance. |
| Monitoring | 24/7 | Alerts reach us before they reach your customers. |
| Ownership | Yours, always | Your domains, your accounts, your data, in your name. Documented handover on request, including if you leave. |
These four go into every retainer.
BDG is a small consultancy and intends to stay one. You deal with the people doing the work, not an account manager relaying messages to a delivery team you never meet.
That puts a ceiling on how many clients we take, and it is why we work where we can reach you. We're in Dublin. Within an hour of it we come to the building; further out you get the same people on a call, not a different team.
Pick the one that matches where you are. Moving between them as you grow is normal, and expected. All six ways, including white-label for agencies.
A defined outcome with a start and an end. A new site, a CRM rollout, the one process that's eating your week.
A set number of hours each month for support, maintenance, small builds and improvements. The one to take when the work will not be finished by a launch date.
For companies too big for nothing and too small for a hire. We hold the roadmap, the vendors and the budget with you.
We would rather say this on a page than on the second call, so: three situations where somebody else will serve you better, and we will name them if we know them.
We come back within one business day with an honest read on whether we're the right fit, and what we'd do first.